The quality of service provided by Simpleway at Madrid Barajas Airport, and the increase in operational efficiency that our system gave, was rewarded by Iberia when it asked Simpleway to extend its service to Menorca and Palma de Mallorca Airports in 2017.
Simpleway provides automated boarding announcements, courtesy messages, and emergency messages in Spanish and English language. Iberia customer has utilized our Baggage and Gate user interfaces to provide accurate information for all passengers.
Integration to airport’s AODB automates most of the tasks, which need to be normally done by airport’s staff.
Simpleway significantly improved operational efficiency and also enhanced the passenger experience for both domestic and international passengers.