Prague Václav Havel Airport (PRG)

Simpleway has been the voice of Vaclav Havel Airport Prague since 2007. Simpleway provides automatic announcements to passengers across both terminals of Prague Airport, most importantly at 55 gates where airport staff uses the special features of our system’s Gate User Interface to control the whole boarding process in much more efficient way. The airport currently uses 8 Simpleway voice libraries, namely Czech, English, French, German, Italian, Korean, Russian and Spanish. Furthermore, it integrates 3 separate PA subsystems to send calls between one another.

Simpleway provided also a FIDS content management system for passengers to access flight information in Terminal 3. We deliver a visual paging and display control interface used to control displays. Additionally, we provide there automated boarding announcements, courtesy messages, and emergency messages.

Prague International has also utilised our mobile application platform to benefit both passengers and nearby businesses. By subscribing to an application via a smartphone, passengers can access real-time information regarding their flights. Drawing on information from the Airport Operations Database (AODB), and fully integrated with gateUI and checkinUI, passengers receive information on their language in a convenient and personalised manner. Businesses can benefit from this system too, giving them an excellent direct marketing tool to advertise, provide shop location and details about discounts, and more.