Vancouver International Airport (YVR)

Simpleway’s automated, dynamic announcements are provided to passengers across 100 gates, 15 kiosks, 5 baggage carousels and 5 operational client stations since 2011. The airport uses 8 Simpleway voice libraries, namely French, English, Spanish, Mandarin, Cantonese, Korean, Japanese and Punjabi.

In addition to this, our system integrates with 12 separate public address sub-systems thereby allowing calls between each of them. This final installation is the one of the world’s largest Bosch Praesideo installations, ranking second only to the Dubai Airport system. Approximately 10,000 announcements are made per day.

Simpleway helped Vancouver International Airport to improve the travel experience for international passengers and provided an easy and efficient way for operators to manage display content and visual paging thanks to an integration with airport's FIDS. This allowed for a more efficient boarding process and simplified the day-to-day work of gate agents.